Moments With Him

Moments With Him’s email program was not performing at the level the brand needed. The priority was to turn email and SMS into a more dependable retention channel, with clearer customer journeys and creative that gave each send a reason to be opened.

We tested and refined the core retention system across lifecycle flows, campaign strategy and creative, sign-up forms, segmentation and SMS. The work connected capture, automation and promotion so subscribers received more relevant messages at the right moments.

• Lifecycle flow strategy and optimisation.
• Campaign planning, copy direction and email design.
• Sign-up forms and list-growth touchpoints.
• Segmentation for more relevant sends.
• SMS support alongside email campaigns and flows.

For the period shown in the supplied dashboard (Aug 17 – Sep 16, 2026), the program generated $111,050.73 in attributed revenue, representing 35.44% of total store revenue. Attributed revenue was up 6% against the preceding period.